Email notifier is broke across the zone?

Category: Zone BBS Q&A

Post 1 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Sunday, 29-Apr-2012 17:22:05

Okay between becky posting about the PM issues, someone else posting 'bout the Person Watch issues and several of us posting 'bout the boards issues, i gather the email script somehow got shot.
Chris I understand you have a life (who doesn't?), but when you get a chance can you please look into this?
Thanks,
John

Post 2 by GreenTurtle (Music is life. Love. Vitality.) on Monday, 30-Apr-2012 17:25:48

Well, the weird thing is, sometimes I'll get an email notification for a subscribed topic and sometimes I won't. And the times I do, it always goes into my spam folder. That never happened before. Obviously, something is up.

Post 3 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Tuesday, 01-May-2012 1:29:41

It sure would be nice to get a response about this and my earlier topic regarding the same problem from a CL or admin.

Post 4 by OceanDream (An Ocean of Thoughts) on Tuesday, 01-May-2012 11:38:55

Well, if you have successfully received the Email but it's going into spam, that problem is most likely on your Email provider's end. But if you don't receive it at all, that would most likely be a zone issue.

Post 5 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Tuesday, 01-May-2012 20:37:56

I did mention it to dug , so we'll see what happens . he said he'd mention it to chris. I use Gmail and I was able to get messages before.

Post 6 by GreenTurtle (Music is life. Love. Vitality.) on Tuesday, 01-May-2012 21:34:36

I use gmail also, and the messages never went into my spam folder, at least not until a few months ago. I also don't use a program like Outlook or Thunderbird. Those programs screw around with everything rather than make it easier, in my opinion. So I just use the gmail website. Either way, the point is it's really hit or miss. There's one topic I'm subscribed to that no emails show up at all, in spam or otherwise, when someone replies to it, but there are a couple others that have been diverted to my spam folder. I would have missed them entirely if I didn't check that every day just to get rid of the crap that builds up there.

Post 7 by OceanDream (An Ocean of Thoughts) on Wednesday, 02-May-2012 12:13:15

You should be able to label those Emails as "not spam", at least if you're using Gmail, which would solve that problem.

Post 8 by GreenTurtle (Music is life. Love. Vitality.) on Wednesday, 02-May-2012 13:24:08

I have, and they keep going there. When I label them not spam, they're moved to my inbox, but the next time I get an email from the Zone they continue to go into my spam anyway.

Post 9 by LittleSneezer (The Zone-BBS is my prison, but I like it here.) on Wednesday, 02-May-2012 21:33:28

I use Gmail, and I haven't gotten any messages about my subscribed topics or private messages lately, either.

Post 10 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Wednesday, 02-May-2012 21:59:13

Okay how about those that do not use Gmail. is it just us ?

Post 11 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Thursday, 03-May-2012 0:57:27

No, I use Outlook. I don't subscribe to topics so don't know about that, but as I said in another topic, I am not getting emails about PM's.

Post 12 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Thursday, 03-May-2012 1:08:29

Becky i meant those who do not use Gmail as there email provider.

Post 13 by season (the invisible soul) on Thursday, 03-May-2012 23:41:38

The only 2 emails i got for a long time from Zone is as following:
1. regarding my payment from paypal. and
2. wishing me a happy birthday the day after my birthday. nope, it is not Australian time zone vs american time zone differ, i got it on 00:01 American Eastern Time on the 24th of February.

Post 14 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Thursday, 03-May-2012 23:43:40

I got a happy birthday from the zone too , but that was a w wile ago, when the emails were workin

Post 15 by OceanDream (An Ocean of Thoughts) on Friday, 04-May-2012 6:51:39

Well, my birthday is coming up. I'll let you know. haha.

Post 16 by Chris N (I just keep on posting!) on Saturday, 05-May-2012 13:35:05

There was an issue which may have flagged some of our outgoing emails as Spam. The issue is fixed and I am hopeful that things will return to normal over the next few weeks.

Post 17 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Sunday, 06-May-2012 21:21:50

Thank you Chris. I'll post if there are any more problems.

Post 18 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Tuesday, 15-May-2012 16:45:09

How long should I give it? I'm still not gettin new posts to subscribed topics.

Post 19 by LittleSneezer (The Zone-BBS is my prison, but I like it here.) on Tuesday, 15-May-2012 18:39:42

I just started getting emails about my subscribed topics a day or so ago.

Post 20 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Tuesday, 15-May-2012 18:40:33

okay so give it a few more days then?

Post 21 by OceanDream (An Ocean of Thoughts) on Wednesday, 16-May-2012 1:24:37

Chris did say "the next *few* weeks". I'd give it until the end of the month.

Post 22 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Wednesday, 16-May-2012 15:13:37

I dont need to give it that long, I received a notifyer for this topic when you posted last night.
Thanks Chris.

Post 23 by OceanDream (An Ocean of Thoughts) on Wednesday, 16-May-2012 16:04:00

O, OK. that's good news.

Post 24 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Wednesday, 16-May-2012 16:05:24

yyep sure is *smile*

Post 25 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Monday, 24-Sep-2012 22:06:12

Okay so i'm no longer getting notifiers again.
if I remember right, there's no place to turn it off and on, right ?

Post 26 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Monday, 24-Sep-2012 22:12:36

And I'm still not getting notification of voice mails and new private messages that are sent when I am not on the site.

Post 27 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Monday, 24-Sep-2012 22:15:20

Cris did fix it and it worked for a bit, but it is no longer working.

Post 28 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Monday, 24-Sep-2012 22:24:45

now topic reply notifier will come in quicknotes .
but that HTMl code is broken, too.
the "View it now" isn't a link.

Post 29 by laced-unlaced (Account disabled) on Tuesday, 25-Sep-2012 7:34:57

no notifications at all here.

*frown

Post 30 by Master Alex Matthew SARcastic (Account disabled) on Tuesday, 25-Sep-2012 8:34:18

To be honest, I never used Email notifiers only because it'll fill up my inbox, so I turned off Notifiers last year, plus I too recieved that Happy Birthday thing the day after my actual Birthday and I'm from Australia but I don't care, Notifiers is just annoying and I'm way to busy to be deleting these Email Notifications messages.

Post 31 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Tuesday, 25-Sep-2012 10:25:24

Well, since I don't get many PM's or voice mails, email notification would definitely be appreciated since these notifications would not fill up my in box as I don't get
many. I forget to check when I log in to see if I have any PM's or voice mails because they come so rarely, but I feel bad if I've ignored such a message for several days simply because I didn't know I had one. I really liked the email notification feature when it was working.

Post 32 by Nicky (And I aprove this message.) on Tuesday, 25-Sep-2012 12:43:21

I am too having issues. I changed my email in my account a couple of weeks ago and I was never sent the varafication code. I also noticed I haven't gotten any emails telling me I recieved private messages. I had to have Doug fix my issue with my email change in my account. I sent a message to the admends twice and did not hear anything. I couldn't log in for a few days because I had to varify my account. I couldn't do this because I wasn't recieving the emails.

Post 33 by Eleni21 (I have proven to myself and the world that I need mental help) on Tuesday, 25-Sep-2012 13:55:50

I didn't read all the posts here, but I agree with the first one. I'm currently subscribed to several posts, and while I see that a number of them have new posts, I haven't received e-mail notifications from The Zone in months! Hopefully, this issue will be resolved soon, and if an answer was given in this thread, I apologise. I literally don't have time to read everything here at the moment.

Post 34 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Tuesday, 25-Sep-2012 18:31:18

IT was given Tiff, and it was fixed.
but it broke again so I thought instead of revisiting the subject with a new one, I'd just continue this thread.
All, please refresh me: you can't turn off notifier for board posts, can you?
when I had PM notifier on, it did send those.

Post 35 by chelslicious (like it or not, I'm gonna say what I mean. all the time.) on Tuesday, 25-Sep-2012 18:33:36

Nicky, did you check your spam folder? often, messages from the zone end up there, unless they're marked as "not spam".

Post 36 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Thursday, 27-Sep-2012 19:30:19

oh wow.
okay so today I got 19 posts to subscribed topics.
some of them when i clikced them, i had already read all the posts .
delay , maybe?
that's what it looks like, majorly so.

Post 37 by Eleni21 (I have proven to myself and the world that I need mental help) on Thursday, 27-Sep-2012 19:56:29

I got a huge number of posts as well! I couldn't help but laugh and think about this post, and imagine that they were catching up.

Post 38 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Thursday, 27-Sep-2012 19:58:20

Now it appears to be fixed, again.
I hadn't read your post and got emailed about it.

Post 39 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Thursday, 27-Sep-2012 20:18:41

I got an email for my birthday one day late, too.

Post 40 by GreenTurtle (Music is life. Love. Vitality.) on Thursday, 27-Sep-2012 20:55:47

I got an email for my birthday 6 days late. Lol. Well, I'm glad it was fixed again.

Post 41 by Chris N (I just keep on posting!) on Saturday, 29-Sep-2012 14:36:12

Yeah, sorry about that...

Post 42 by JH_Radio (I've now got the silver prolific poster award! wahoo!) on Saturday, 29-Sep-2012 15:34:07

Its OKay. the big 3 o was okay a day late, chris LOL

Post 43 by Nicky (And I aprove this message.) on Saturday, 29-Sep-2012 17:54:55

i had checked my spamm and nothing. I did get a load of emails all at once like everyone else.

Post 44 by Master Alex Matthew SARcastic (Account disabled) on Sunday, 30-Sep-2012 7:32:05

Good to hear it's up and running again for you guys :)

Post 45 by Blue Velvet (I've got the platinum golden silver bronze poster award.) on Sunday, 16-Dec-2012 14:00:35

Today imagine my surprise when I checked my email and found an alert that I had a PM on the zone. If this feature is consistently working again, I will be very happy. As I said in an earlier post, there's no fear of these types of alerts crowding my in box because I don't get private mail or voice mail on the zone very often, so getting an alert to let me know I have one will keep me from unintentionally ignoring someone.